What SIRA’s CTP reports can—and cannot—tell an injured person

Public reports can help you ask better questions about the claims system. They should not be treated as a forecast of your settlement or recovery.

Publications worth following

SIRA’s reports index lists the CTP 2017 Scheme Performance Report 2025, actuarial monitoring for 30 June 2026, and the June 2026 insurer claims experience and customer feedback comparison. These are different publication types with different purposes. SIRA: Motor crash — reports and data.

SIRA — Motor crash — reports and data

How to read a headline statistic

First identify the reporting period and the group measured. Check whether a figure describes open claims, completed claims, survey respondents or the whole scheme. Before comparing two reports, check whether they use the same definitions and time periods.

Turn data into useful questions

If a report raises concerns about communication or delay, use it as a prompt to organise your own correspondence. Record when you supplied requested information, what response you received and what remains outstanding. Your own documents are the starting point for advice about your claim.

This draft does not rank insurers or reproduce unverified statistics. The listed reports are a reading list; numerical analysis of the individual reports remains a separate editorial task. Scheme publications also do not change legal entitlements merely because a new edition is released.